Epicor ERP A Comprehensive Guide

Epicor ERP stands as a robust enterprise resource planning solution, empowering businesses to streamline operations and enhance efficiency across diverse sectors. This comprehensive guide delves into the core functionalities, implementation strategies, and future trends of Epicor ERP, providing a detailed overview for both seasoned users and those newly exploring its capabilities. We’ll examine its strengths compared to other major ERP systems and explore its adaptability to specific industry needs.

From understanding its modular architecture and customization options to mastering its reporting and analytics features, this guide aims to equip readers with the knowledge necessary to leverage Epicor ERP’s full potential. We’ll also cover crucial aspects like security, compliance, user training, and ongoing support, ensuring a holistic understanding of this powerful business management tool.

Epicor ERP Overview

Epicor ERP is a comprehensive enterprise resource planning (ERP) system designed to streamline business processes across various industries. It offers a robust suite of integrated applications aimed at improving efficiency, reducing costs, and enhancing decision-making. The system’s modularity allows businesses to select and implement only the functionalities they need, scaling with their growth and evolving requirements.

Core Functionalities of Epicor ERP

Epicor ERP integrates various core business functions into a single platform. These include financial management (accounting, budgeting, forecasting), supply chain management (procurement, inventory control, manufacturing), customer relationship management (CRM), human capital management (HCM), and project management. The system facilitates real-time data visibility across all departments, fostering better collaboration and informed decision-making. Key features often cited by users include its strong reporting and analytics capabilities, allowing for detailed performance monitoring and identification of areas for improvement.

Furthermore, the system’s robust security features protect sensitive business data.

Epicor ERP Compared to Other Major ERP Systems

Compared to industry giants like SAP and Oracle, Epicor ERP distinguishes itself through its focus on mid-market businesses and specific industry verticals. While SAP and Oracle offer comprehensive solutions suitable for large enterprises, they can be complex and expensive to implement and maintain. Epicor provides a more tailored and user-friendly experience, often requiring less extensive IT expertise for deployment and ongoing support.

This doesn’t mean it lacks sophistication; Epicor offers advanced functionalities, but its strength lies in its adaptability to specific business needs and its ease of use compared to the more monolithic solutions from SAP and Oracle. The choice between these systems depends largely on the size and specific needs of the organization.

Epicor Industry-Specific Solutions

Epicor boasts a range of industry-specific solutions, catering to the unique requirements of various sectors. These solutions incorporate pre-configured functionalities, best practices, and industry-specific regulations, accelerating implementation and reducing customization needs. Examples include solutions for manufacturing (discrete, process, and hybrid manufacturing), distribution, retail, and services industries. For instance, its manufacturing solution incorporates features like advanced planning and scheduling (APS), quality management, and production tracking tailored to the nuances of different manufacturing processes.

Similarly, the retail solution incorporates point-of-sale (POS) integration, inventory management tailored for retail environments, and customer loyalty programs.

Epicor ERP Pricing Models

Epicor offers various editions, each with a different pricing model. The exact pricing varies significantly based on factors such as the number of users, modules selected, implementation services, and ongoing support. It is crucial to contact Epicor directly or a certified partner for accurate pricing information tailored to specific requirements.

Industry	Edition	Features	Pricing Model
Manufacturing	Epicor ERP 10	Financials, Supply Chain, Manufacturing, CRM	Subscription/License
Distribution	Epicor iScala	Financials, Supply Chain, CRM, Business Intelligence	Subscription/License
Retail	Epicor Retail Management	POS, Inventory Management, Customer Relationship Management	Subscription/License
Services	Epicor Service Management	Project Management, Service Scheduling, Field Service Management	Subscription/License

Epicor ERP Implementation

Implementing Epicor ERP is a significant undertaking requiring careful planning and execution. Success hinges on a well-defined strategy, a dedicated team, and a thorough understanding of the software’s capabilities and your business processes. This section Artikels the typical stages, best practices, common challenges, and a data migration guide.

Stages of Epicor ERP Implementation

The Epicor ERP implementation process typically unfolds in several distinct phases. These phases, while often overlapping, provide a structured approach to ensure a smooth transition. A typical implementation involves project initiation, planning and analysis, design and configuration, data migration, testing, training, go-live, and post-implementation support. Each phase requires meticulous attention to detail and strong communication between the implementation team and the client.

Best Practices for Successful Epicor ERP Implementation

Several key practices contribute significantly to the success of an Epicor ERP implementation. These practices often involve a strong project management methodology, clear communication channels, user involvement, and realistic expectations. For instance, establishing a dedicated project team with clearly defined roles and responsibilities is crucial. Regular progress meetings and transparent communication keep everyone informed and aligned. Active user involvement in the design and testing phases ensures the system meets their specific needs.

Finally, setting realistic timelines and budgets, acknowledging the complexities involved, prevents unrealistic expectations and potential setbacks.

Common Challenges During Epicor ERP Implementation and Their Solutions

Implementing Epicor ERP, like any large-scale software implementation, presents several potential challenges. Data migration issues, insufficient user training, and inadequate change management are common hurdles. Data migration problems can be mitigated through thorough data cleansing and validation before the migration process begins. Comprehensive user training programs, including hands-on sessions and ongoing support, help ensure user adoption. Proactive change management strategies, which involve communication, training, and support, address potential resistance to change within the organization.

Step-by-Step Guide for Migrating Data to Epicor ERP from a Legacy System

Migrating data from a legacy system to Epicor ERP requires a methodical approach. This process typically involves several steps. First, a thorough assessment of the existing data is conducted to identify inconsistencies and duplicates. Next, data cleansing and transformation are performed to ensure data integrity and compatibility with Epicor ERP’s structure. Then, a data mapping process links the fields in the legacy system to their corresponding fields in Epicor ERP.

Following this, a test migration is performed on a subset of the data to identify and resolve any issues before the full migration. Finally, the full data migration is executed, followed by a thorough validation to ensure data accuracy and completeness. For example, a company migrating from a spreadsheet-based system might use a scripting language like Python to automate the data cleansing and transformation process, ensuring efficiency and accuracy.

Epicor ERP Modules and Features

Epicor ERP offers a comprehensive suite of modules designed to streamline various business processes. These modules are highly integrated, allowing for seamless data flow and improved operational efficiency across the entire enterprise. Understanding the functionality of each module and their interconnectedness is crucial for maximizing the value of the Epicor ERP system.

Key Epicor ERP Modules and Their Functions

The core modules within Epicor ERP cater to diverse business needs, from manufacturing and distribution to finance and human resources. Each module contributes to a unified, real-time view of the business, fostering better decision-making and improved resource allocation.

• Manufacturing: This module manages the entire manufacturing process, from planning and scheduling to production execution and quality control. It includes features for bill of materials (BOM) management, capacity planning, and shop floor control.
• Distribution: This module handles the entire distribution lifecycle, including order management, inventory control, warehouse management, and shipping. It supports various distribution channels and facilitates efficient order fulfillment.
• Finance: This module manages financial transactions, including general ledger, accounts payable, accounts receivable, and financial reporting. It provides real-time visibility into the financial health of the business.
• Human Resources (HR): This module manages employee information, payroll, benefits, and time and attendance. It helps streamline HR processes and improve compliance.
• Customer Relationship Management (CRM): This module manages customer interactions, sales opportunities, and marketing campaigns. It helps improve customer satisfaction and loyalty.
• Supply Chain Management (SCM): This module integrates various aspects of the supply chain, including procurement, logistics, and inventory management. It helps optimize the flow of goods and materials.

Integration Capabilities Between Epicor ERP Modules

The strength of Epicor ERP lies in its robust integration capabilities. Data seamlessly flows between modules, eliminating data silos and providing a holistic view of the business. For example, changes in inventory levels in the Distribution module are automatically reflected in the Manufacturing and Finance modules, ensuring accurate production planning and financial reporting. This integration reduces manual data entry, minimizes errors, and improves overall efficiency.

Reporting and Analytics Features in Epicor ERP

Epicor ERP provides powerful reporting and analytics capabilities to help businesses gain insights into their operations. Pre-built reports offer quick access to key performance indicators (KPIs), while customizable dashboards allow users to track metrics relevant to their specific roles and responsibilities. Advanced analytics features, such as predictive modeling and what-if analysis, enable businesses to make data-driven decisions and optimize their operations.

The system also offers robust data export capabilities, allowing users to integrate data with other business intelligence tools.

Epicor ERP Inventory Management Module Workflow

This workflow illustrates the process of managing inventory using the Epicor ERP inventory management module.

1. Receiving: Goods are received into the warehouse and scanned using barcode scanners. The system updates inventory levels automatically.
2. Put-away: Received items are put away in designated warehouse locations. The system tracks the location of each item.
3. Order Fulfillment: When an order is received, the system checks inventory availability. If items are in stock, they are picked and packed.
4. Shipping: Shipped items are updated in the system, reducing inventory levels and generating shipping documents.
5. Inventory Adjustments: Regular inventory counts and adjustments are performed to maintain accuracy. Discrepancies are investigated and corrected.
6. Reporting and Analysis: Reports are generated to track inventory levels, turnover rates, and other key metrics. This data is used to optimize inventory management and reduce costs.

Epicor ERP Customization and Extensions

Epicor ERP’s inherent flexibility allows businesses to tailor the system to their unique operational needs. This customization extends beyond simple configuration, encompassing powerful tools and third-party integrations that can significantly enhance functionality and efficiency. Understanding the options available, along with best practices for implementation and maintenance, is crucial for maximizing the return on investment in an Epicor ERP system.

Customization Options

Epicor ERP offers several avenues for customization, ranging from straightforward configuration changes within the system’s parameters to more complex, custom-developed solutions. Configuration involves altering existing settings and workflows to better suit a company’s processes. More involved customizations might necessitate the use of Epicor’s development tools, such as the Epicor Data Access Layer (DAL) and the Epicor Business Objects, to create new functionality or integrate with external systems.

Experienced Epicor developers can create entirely new modules or significantly modify existing ones. The choice of approach depends heavily on the specific requirements and the technical expertise available within the organization.

Third-Party Integrations and Extensions

A robust ecosystem of third-party developers and vendors offers a wide range of integrations and extensions that expand Epicor ERP’s capabilities. These solutions address specific industry needs or integrate with other critical business applications. For example, integrations with CRM systems streamline customer relationship management, while integrations with e-commerce platforms enable seamless online order processing. Other extensions might focus on enhancing reporting capabilities, improving data analytics, or automating specific workflows.

Choosing the right integration requires careful consideration of factors such as compatibility, vendor reputation, and ongoing support. Examples include integrations with popular CRM platforms like Salesforce or Microsoft Dynamics 365, e-commerce platforms such as Shopify or Magento, and specialized industry solutions for areas like manufacturing or distribution.

Maintaining and Updating Customized Epicor ERP Solutions

Maintaining and updating customized Epicor ERP solutions requires a proactive and well-defined strategy. Regular backups are essential to protect against data loss. A comprehensive change management process ensures that updates and customizations are thoroughly tested and documented. This process should include detailed records of all modifications, including the date, author, and a description of the changes made.

Furthermore, staying current with Epicor’s updates and patches is vital to maintain system stability and security. Failing to update can lead to compatibility issues, security vulnerabilities, and increased risk of system failure. A robust testing environment is crucial to verify the functionality of updates and customizations before deploying them to the production system.

Common Customization Requests and Their Complexities

Understanding the complexity of common customization requests is vital for accurate project planning and resource allocation.

• Adding new fields to existing screens: Generally low complexity; often achievable through configuration alone.
• Creating custom reports: Complexity varies depending on the report’s requirements; simpler reports can be created using built-in tools, while more complex reports may require custom development.
• Integrating with a third-party application (e.g., CRM, WMS): Complexity depends on the application and the level of integration required; often involves significant development effort.
• Developing a new module: High complexity; requires significant development expertise and thorough planning.
• Customizing workflows: Complexity varies depending on the intricacy of the workflow; simpler workflows might be adjusted through configuration, while more complex ones may necessitate custom development.

Epicor ERP Support and Maintenance

Ensuring the smooth and efficient operation of your Epicor ERP system requires a robust support and maintenance strategy. This involves understanding the various support options available, proactively managing software updates, and leveraging the expertise of Epicor consultants. Regular maintenance prevents costly downtime and maximizes your return on investment.Epicor offers several support options tailored to different business needs and budgets.

These options range from basic phone and email support to comprehensive, proactive service level agreements (SLAs) with guaranteed response times and access to specialized technical experts. Choosing the right level of support depends on factors such as the size of your organization, the criticality of your ERP system, and your internal IT capabilities.

Epicor Support Options

Epicor provides a tiered support structure, allowing businesses to select the level of service that best aligns with their requirements. These tiers typically include varying levels of response times, access to support channels (phone, email, online portal), and proactive services like preventative maintenance and system health checks. Higher tiers generally offer faster response times, dedicated support representatives, and more comprehensive service offerings.

For instance, a smaller business might opt for a basic support package, while a large enterprise with mission-critical ERP systems might choose a premium SLA with 24/7 support and guaranteed response times.

Importance of Software Updates and Maintenance

Regular software updates are crucial for maintaining the security and stability of your Epicor ERP system. These updates often include bug fixes, performance enhancements, and crucial security patches that protect against vulnerabilities and cyber threats. Neglecting updates can lead to system instability, data breaches, and compliance issues. Similarly, proactive maintenance, including regular backups, system checks, and performance tuning, helps to prevent unexpected downtime and ensure optimal system performance.

For example, a failure to apply a security patch could expose your sensitive business data to malicious actors, leading to significant financial and reputational damage.

Role of Epicor ERP Consultants

Epicor ERP consultants play a vital role in supporting business operations by providing expert guidance and assistance throughout the entire ERP lifecycle. They can help with initial implementation, system configuration, ongoing maintenance, and troubleshooting. Consultants can also offer specialized expertise in areas such as process optimization, system integration, and custom development. A skilled consultant can help businesses optimize their ERP system to improve efficiency, reduce costs, and enhance decision-making.

For example, a consultant could analyze your business processes and recommend configuration changes to streamline workflows and improve data accuracy.

Troubleshooting Common Epicor ERP Errors

Troubleshooting Epicor ERP errors often involves a systematic approach. First, identify the error message and gather relevant information, such as the time of occurrence, user actions, and any error logs. Then, consult Epicor’s online knowledge base or support documentation for potential solutions. If the problem persists, contact Epicor support or your designated consultant for assistance. Simple errors, like incorrect user logins or network connectivity issues, can often be resolved quickly.

More complex errors may require deeper investigation and potentially involve database checks, code analysis, or system restarts. For example, a common error might be a database connection problem, which could be resolved by checking the database server’s status and network connectivity.

Epicor ERP Security and Compliance

Protecting your data and ensuring compliance are paramount when implementing an ERP system like Epicor. Robust security measures are not just best practices; they’re essential for maintaining business continuity, protecting sensitive information, and avoiding significant legal and financial repercussions. This section Artikels key security features, compliance requirements, and best practices for securing your Epicor ERP environment.Epicor ERP offers a comprehensive suite of security features designed to protect your data from unauthorized access, modification, or disclosure.

These features work in conjunction to create a multi-layered security approach, mitigating risks and ensuring data integrity. Compliance with relevant regulations is also a critical aspect of this security framework, ensuring your organization adheres to legal and industry standards.

Key Security Features in Epicor ERP

Epicor ERP incorporates several security features, including role-based security, data encryption, audit trails, and access controls. Role-based security allows administrators to assign specific permissions to users based on their job roles, limiting access to only necessary data and functionalities. Data encryption protects sensitive data both in transit and at rest, ensuring confidentiality. Comprehensive audit trails track all user activity within the system, providing a detailed record for security analysis and compliance auditing.

Access controls, such as multi-factor authentication (MFA), add an extra layer of protection, requiring users to provide multiple forms of verification before accessing the system.

Compliance Requirements for Epicor ERP

Compliance with regulations like the General Data Protection Regulation (GDPR) and the Sarbanes-Oxley Act (SOX) is crucial for businesses using Epicor ERP. GDPR, applicable in the European Union and other regions, mandates stringent data protection measures, including consent management, data breach notification, and the right to be forgotten. SOX, primarily focused on financial reporting, necessitates robust internal controls and audit trails to ensure the accuracy and reliability of financial data.

Meeting these compliance requirements often involves implementing specific security protocols and configurations within Epicor ERP.

Best Practices for Securing Epicor ERP Data

Implementing strong security practices is vital to protect your Epicor ERP data. Regular security assessments and penetration testing can identify vulnerabilities and weaknesses in your system, allowing for proactive mitigation. Keeping your Epicor ERP software and its components up-to-date with the latest security patches is also crucial to protect against known vulnerabilities. Employee training on security best practices, including password management and phishing awareness, is essential to prevent human error from compromising the system.

Finally, establishing clear security policies and procedures, and regularly reviewing and updating them, provides a strong foundation for data protection.

Examples of Security Protocols for Epicor ERP

Implementing a robust security posture requires a multi-faceted approach. Here are some examples of security protocols that should be implemented:

• Regular Security Audits: Conduct periodic security audits to identify and address potential vulnerabilities.
• Multi-Factor Authentication (MFA): Implement MFA for all users to add an extra layer of security.
• Strong Password Policies: Enforce strong password policies, including password complexity requirements and regular password changes.
• Data Encryption: Encrypt sensitive data both in transit and at rest using industry-standard encryption algorithms.
• Access Control Lists (ACLs): Utilize ACLs to restrict access to specific data and functionalities based on user roles and responsibilities.
• Regular Software Updates: Apply all security patches and updates promptly to mitigate known vulnerabilities.
• Network Security: Implement robust network security measures, including firewalls, intrusion detection systems, and VPNs.
• Data Loss Prevention (DLP): Implement DLP tools to monitor and prevent sensitive data from leaving the organization’s control.
• Regular Backups: Regularly back up your Epicor ERP data to a secure offsite location.
• Security Awareness Training: Provide regular security awareness training to all users to educate them about security threats and best practices.

Epicor ERP User Experience and Training

A positive user experience is paramount to the success of any ERP implementation, and Epicor ERP is no exception. A well-designed user interface, coupled with comprehensive training, fosters user adoption and maximizes the return on investment. This section details the user interface, best practices for training, and the importance of user adoption in a successful Epicor ERP deployment.The Epicor ERP user interface is designed to be intuitive and efficient, aiming for a user-friendly experience across various modules.

Navigation typically involves a combination of menus, toolbars, and search functionalities. The system often employs a role-based approach, presenting users only with the screens and functionalities relevant to their specific job roles, simplifying navigation and reducing information overload. Customization options allow for further tailoring of the interface to individual preferences and workflow requirements, enhancing productivity.

Epicor ERP User Interface Navigation

Epicor ERP’s navigation is generally consistent across modules, employing a familiar structure for ease of use. Users typically interact with the system through a series of screens, each designed for a specific task or data entry. Navigation between screens often involves menu options, buttons, or hyperlinks. The system often incorporates a robust search functionality allowing users to quickly locate specific records or information regardless of their location within the system.

Furthermore, many modules provide customizable dashboards providing at-a-glance views of key performance indicators (KPIs) and relevant data, streamlining access to critical information.

Best Practices for Effective Epicor ERP User Training

Effective training is crucial for successful user adoption. A well-structured training program should combine various learning methods to cater to different learning styles. This includes a blend of instructor-led training, online modules, and hands-on exercises. Training should be tailored to specific user roles and responsibilities, focusing on the functionalities most relevant to each individual. Regular refresher courses and ongoing support can further enhance user proficiency and address any challenges that may arise.

Finally, providing readily accessible documentation and support resources ensures users can quickly find answers to their questions and resolve issues independently.

The Importance of User Adoption in a Successful Epicor ERP Implementation

User adoption is not merely a desirable outcome; it’s a critical factor determining the success or failure of an Epicor ERP implementation. Without widespread user acceptance and active engagement, the system will underperform, failing to deliver the expected benefits. Low user adoption can lead to increased operational costs, reduced efficiency, and even project failure. Conversely, high user adoption ensures that the system is used effectively, leading to improved data accuracy, enhanced decision-making, and a significant return on investment.

Successful implementation hinges on empowering users with the knowledge and skills necessary to confidently utilize the system.

A Training Program for New Epicor ERP Users

A comprehensive training program should encompass several key phases. The initial phase should focus on foundational concepts, providing users with a broad overview of the system’s capabilities and functionalities. This could involve instructor-led sessions covering the basics of navigation, data entry, and report generation. The subsequent phase should delve into role-specific training, focusing on the modules and features directly relevant to each user’s responsibilities.

This could include hands-on exercises and simulated scenarios, allowing users to practice their skills in a safe environment. Finally, ongoing support and refresher courses are vital for maintaining user proficiency and addressing any challenges that may arise after the initial training period. This continuous learning approach ensures that users remain engaged and confident in their use of the system, maximizing its potential.

For example, a sales team might receive focused training on order management and CRM functionalities, while the accounting team focuses on financial reporting and general ledger modules. This targeted approach ensures maximum efficiency and relevance of the training.

Epicor ERP Scalability and Future Trends

Epicor ERP is designed to adapt to the evolving needs of businesses, offering scalability that allows companies to grow without outgrowing their system. This adaptability is crucial for sustained success, ensuring that the software remains a valuable asset throughout a company’s lifecycle. Understanding Epicor’s scalability and anticipating future trends is key to maximizing its potential.

Epicor’s scalability is achieved through a combination of factors. Its modular architecture allows businesses to select only the modules they need, adding more as their operations expand. The system can handle increasing volumes of data and transactions efficiently, thanks to its robust database and infrastructure. Furthermore, Epicor offers cloud-based deployment options, providing flexibility and scalability that on-premise solutions often lack.

This allows companies to easily adjust their computing resources as needed, scaling up or down based on current demands.

Emerging Trends and Technologies Impacting Epicor ERP

Several emerging technologies are shaping the future of Epicor ERP. Artificial intelligence (AI) and machine learning (ML) are increasingly integrated to provide predictive analytics, automate tasks, and improve decision-making. The integration of the Internet of Things (IoT) allows for real-time data capture from connected devices, offering valuable insights into operational efficiency and potential issues. Blockchain technology is also beginning to be explored for its potential to improve supply chain transparency and security.

These technologies are not just additions; they’re fundamentally altering how businesses operate and interact with their ERP systems. For example, AI-powered predictive maintenance can significantly reduce downtime by anticipating equipment failures before they occur, while IoT integration in manufacturing can provide real-time visibility into production processes, leading to immediate adjustments and improved quality control.

Predictions for the Future Development and Direction of Epicor ERP

Epicor is likely to continue its focus on cloud-based solutions, offering enhanced scalability and accessibility. We can expect deeper integration of AI and ML capabilities, leading to more sophisticated analytics and automation features. The user experience will likely be further refined, emphasizing ease of use and intuitive interfaces. Increased emphasis on security and compliance will also be a key focus, ensuring data protection and adherence to evolving regulatory requirements.

For example, we might see more advanced features for data encryption and user access control, reflecting the growing importance of cybersecurity. Furthermore, Epicor will likely expand its ecosystem of integrations with other business applications, creating a more seamless and interconnected workflow. This could include improved integration with popular CRM systems, e-commerce platforms, and other industry-specific software.

Expected Future Enhancements to Epicor ERP

Feature	Expected Release Date
Enhanced AI-powered predictive analytics	Q4 2024
Improved mobile application functionality	Q2 2024
Expanded blockchain integration for supply chain management	Q3 2025
Advanced cybersecurity features and compliance enhancements	Continuous updates
Seamless integration with leading CRM platforms	Q1 2025

Ending Remarks

Ultimately, successful Epicor ERP implementation hinges on careful planning, effective training, and ongoing maintenance. By understanding the software’s capabilities, navigating the implementation process strategically, and proactively addressing potential challenges, businesses can harness Epicor ERP to achieve significant operational improvements, drive growth, and gain a competitive edge. This guide has provided a framework for understanding and utilizing Epicor ERP to its fullest potential, offering a pathway to enhanced business efficiency and success.

Essential Questionnaire

What is the typical ROI for implementing Epicor ERP?

ROI varies greatly depending on factors like business size, industry, and implementation complexity. However, many businesses report significant improvements in efficiency, reduced operational costs, and increased revenue following implementation.

How long does it typically take to implement Epicor ERP?

Implementation timelines vary considerably, ranging from several months to over a year, depending on the scope of the project and the complexity of the business’s processes.

Does Epicor ERP integrate with other software systems?

Yes, Epicor ERP offers robust integration capabilities with various third-party applications through APIs and other integration methods, enhancing its functionality and flexibility.

What level of IT expertise is required to manage Epicor ERP?

While Epicor offers user-friendly interfaces, some level of IT expertise is beneficial for system administration, maintenance, and troubleshooting. Dedicated IT staff or external consultants are often necessary.

What types of industries benefit most from Epicor ERP?

Epicor ERP caters to a wide range of industries, including manufacturing, distribution, retail, and services. Its industry-specific solutions are tailored to meet the unique requirements of each sector.